BUSINESS TRAVEL - LA CASE STUDY DI GI GROUP HOLDING

Since 2021, Gi Group Holding, one of the leading multinational companies in the employment sector, has chosen Frigerio Viaggi as its partner for Business Travel management. The initial need was to perfectly integrate online services with offline support, creating a flexible, efficient, and customized travel management system.

The partnership between Gi Group Holding and Frigerio Viaggi is an example of how the integration of advanced technological solutions and attention to the human factor can enhance corporate travel management, ensuring efficiency and flexibility at every stage of the process.

Balance between online and offline management

The partnership is based on a perfect 70:30 combination between a digital platform and human support, ideal for meeting everyday travel needs and managing more complex operations such as international ticketing.

Administrative optimization

Before Frigerio Viaggi’s involvement, travel expense management was fragmented and based on Excel files. Today, thanks to a centralized accounting system and detailed monthly reports, Gi Group has a clear and comprehensive overview of hotel, flight, and train expenses, simplifying administrative processes and improving cost control.

Operational flexibility

Gi Group needed a solution that combined advanced IT systems with the ability to maintain a high degree of autonomy. Thanks to the self-booking platform and Frigerio Viaggi’s ongoing support, the multinational has achieved the right balance between technology and operational efficiency.

Testimonial from Lucia Pietrantoni, Global Travel & Events Manager at Gi Group Holding

“Frigerio Viaggi was chosen from a wide range of suppliers that could support us in Business Travel. We have an in-house travel and events agency, and we needed efficient support both in terms of IT systems and in resolving critical issues, while at the same time seeking a partner that would allow us the freedom to act. We have created a unique collaboration—almost a one-of-a-kind—between us and Frigerio Viaggi. The platform is extremely useful to us, but we continue to place great importance on the human factor and on attention to the needs of all our colleagues.”

Administrative optimization: Transition from fragmented management to a centralized accounting system with monthly reports.

Operational efficiency: Reduced travel management times thanks to a flexible online system combined with timely offline support.

Employee satisfaction: Personalized management that takes into account the specific needs of each colleague, emphasizing the importance of the human relationship.